Privacy Policy

Effective Date: February 1, 2025


At Akly, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when accessing our website and services. By using Akly, you consent to the practices described in this Privacy Policy.


1. Information We Collect

a. Personal Information:

We collect personal information that you provide directly to us, including:

  • Name, email address, and phone number.
  • Payment details (processed securely via third-party providers).
  • Login credentials.


b. Automatically Collected Information:

When you use Akly, we may collect:

  • Device and browser information (e.g., IP address, operating system).
  • Usage data (e.g., pages visited, time spent on the website).
  • Cookies and similar tracking technologies (see Section 7).


c. Interaction Data (Future Features):

If users interact with features like reviews, ratings, or comments in the future, we may collect the content of these interactions along with timestamps and user account identifiers. This information will be used to improve the user experience and maintain platform integrity.



2. How We Use Your Information

We use your information to:

  • Provide and manage access to our services, including subscription plans.
  • Process payments securely and manage billing.
  • Allow users to share recipe content with others (sharing videos or other exclusive content is prohibited).
  • Communicate important updates, including service changes or promotional content (with your consent).
  • Improve the website and user experience by analyzing behavior and preferences.
  • Comply with legal and regulatory requirements.


3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: To process payments, provide customer support, and analyze usage.
  • Legal Authorities: If required to comply with legal obligations or enforce our Terms.
  • Business Partners: For service operations, under strict confidentiality agreements.


4. Recurring Payments (Future Implementation)

If Akly introduces recurring payments in the future:

  • Payment details necessary for recurring billing will be securely managed by third-party providers.
  • Users will be notified in advance of such changes and provided the option to opt out or cancel before the next billing cycle.


5. Shared Accounts and Devices

Akly allows shared access for family members or home chefs using your login credentials. Please note that Akly cannot guarantee data security or privacy for activity conducted by shared users. Users are responsible for managing shared access appropriately.


6. Data Retention

We retain your data only as long as necessary to:

  • Provide our services.
  • Fulfill legal obligations.

After this period, your data will be securely deleted or anonymized.


7. Cookies and Tracking Technologies

Akly uses cookies to:

  • Improve functionality and personalize your experience.
  • Track user behavior for analytics purposes.
  • Maintain secure login sessions.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.


8. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data and requesting a copy.
  • Requesting corrections to your data.
  • Deleting your data or restricting its use.
  • Withdrawing consent for marketing communications.

To exercise these rights, contact us at [Insert Contact Information].


9. Third-Party Payment Processing

Payments are securely processed by third-party providers (e.g., MyFatoorah). Akly does not store your payment information directly. Please review the privacy policies of these payment processors for additional details.


10. International Users

As a global platform, your information may be transferred and processed outside your country of residence. By using Akly, you consent to such transfers in compliance with applicable data protection laws.


11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Effective Date” will be revised accordingly. Continued use of our website after changes signifies your acceptance of the updated Privacy Policy.


Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: